Terms and Conditions

**Updated May-2018 for GDPR compliance 

Welcome to our website. If you continue to browse and use this  website, you are agreeing to comply with and be bound by the following  terms and conditions of use, which together with our privacy policy  govern Go-tow ltd's relationship with you in relation to this  website. If you disagree with any part of these terms and conditions,  please do not use our website.

The term 'Go-Tow' or 'us' or 'we' refers to the owner of the  website whose registered office is Go-Tow ltd, 19 Keating Road, Corby, NN18 9FE. Our company registration  number is 11128712  Companies house, Cardif. The  term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you  do allow cookies to be used, the following personal information may be  stored by us for use by third parties Google analytics and Bing, for more information on what is stored and for how long please visit google analytics web page
• Neither we nor any third parties provide any warranty or guarantee  as to the accuracy, timeliness, performance, completeness or suitability  of the information and materials found or offered on this website for  any particular purpose. You acknowledge that such information and  materials may contain inaccuracies or errors and we expressly exclude  liability for any such inaccuracies or errors to the fullest extent  permitted by law.
• Your use of any information or materials on this website is  entirely at your own risk, for which we shall not be liable. It shall be  your own responsibility to ensure that any products, services or  information available through this website meet your specific  requirements.
• This website contains material which is owned by or licensed to us.  This material includes, but is not limited to, the design, layout,  look, appearance and graphics. Reproduction is prohibited other than in  accordance with the copyright notice, which forms part of these terms  and conditions.
• All trade marks reproduced in this website which are not the  property of, or licensed to, the operator are acknowledged on the  website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other  websites. These links are provided for your convenience to provide  further information. They do not signify that we endorse the website(s).  We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of  the website is subject to the laws of England, Northern Ireland,  Scotland and Wales.

This privacy policy sets out how Go-Tow ltd uses and protects  any information that you give Go-Tow ltd when you use this website.

Go-Tow ltd is committed to ensuring that your privacy is  protected. Should we ask you to provide certain information by which you  can be identified when using this website, then you can be assured that  it will only be used in accordance with this privacy statement.

Go-Tow ltd may change this policy from time to time by updating  this page. You should check this page from time to time to ensure that  you are happy with any changes. This policy is effective from 01 January 2018, Updated 07/05/2018

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you  with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products,  special offers or other information which we think you may find  interesting using the email address which you have provided so long as we have your permission to do so.
• From time to time, we may also use your information to contact you  for market research purposes. We may contact you by email, phone, fax or  mail. We may use the information to customise the website according to  your interests, but only if we have your express permission to do so, you can opt out at anytime by emailing enquiries@go-tow.co.uk

We will only store your information for the following time scales as set by the new GDPR ruling in force from 25/05/2018

Name, Address, Phone number, Vehicle Registration, Payment Method for:

5 Years for Tax purposes (Invoices/Sales) as so required by Law.

5 Years for Towbar warranty purposes (Towbars supplied and fitted by Go-Tow Ltd),

30 Days for quotation requests for e-mail, web enquiries, and phone contact.

After this time all data will be removed safely from our systems.

We are committed to ensuring that your information is secure. In  order to prevent unauthorised access or disclosure, we have put in place  suitable physical, electronic and managerial procedures to safeguard  and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your  computer's hard drive. Once you agree, the file is added and the cookie  helps analyse web traffic or lets you know when you visit a particular  site. Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and  dislikes by gathering and remembering information about your  preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website  in order to tailor it to customer needs. We only use this information  for statistical analysis purposes and then the data is removed from the  system.

Overall, cookies help us provide you with a better website by  enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information  about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers  automatically accept cookies, but you can usually modify your browser  setting to decline cookies if you prefer. This may prevent you from  taking full advantage of the website.

For more information on what we collect and for how long please visit google analytics web page

Our website may contain links to other websites of interest. However,  once you have used these links to leave our site, you should note that  we do not have any control over that other website. Therefore, we cannot  be responsible for the protection and privacy of any information which  you provide whilst visiting such sites and such sites are not governed  by this privacy statement. You should exercise caution and look at the  privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, you are granting us permission to contact you in relation to your enquiry.
• if you have previously agreed to us using your personal information  for direct marketing purposes, you may change your mind at any time by  writing to or emailing us at enquiries@go-tow.co.uk

We will not sell, distribute or lease your personal information  to third parties unless you have requested us to do so, or we are required by law  to do so. We will not use your personal information to send you promotional  information about third parties.

You may request details of personal information which we hold about  you under the GDPR Act 2018. No fee will be payable. If  you would like a copy of the information held on you please write to  GoTow ltd, 19 Keating Road, Corby, NN18 9FE.

If you believe that any information we are holding on you is  incorrect or incomplete, please write to or email us as soon as possible  at the above address. We will promptly correct any information found to  be incorrect.

The information contained in this website is for general information  purposes only. The information is provided by Go-Tow ltd and while  we endeavour to keep the information up to date and correct, we make no  representations or warranties of any kind, express or implied, about the  completeness, accuracy, reliability, suitability or availability with  respect to the website or the information, products, services, or  related graphics contained on the website for any purpose. Any reliance  you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including  without limitation, indirect or consequential loss or damage, or any  loss or damage whatsoever arising from loss of data or profits arising  out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are  not under the control of Go-Tow ltd. We have no control over the  nature, content and availability of those sites. The inclusion of any  links does not necessarily imply a recommendation or endorse the views  expressed within them.

Every effort is made to keep the website up and running smoothly.  However, Go-Tow ltd takes no responsibility for, and will not be  liable for, the website being temporarily unavailable due to technical  issues beyond our control.

This website and its content is copyright of Go-Tow ltd - © Go-Tow ltd 11128712 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their  personal use, but only if you acknowledge the website as the source of  the material

You may not, except with our express written permission,  distribute or commercially exploit the content. Nor may you transmit it  or store it in any other website or other form of electronic retrieval  system.